About Us

Delivering exceptional service with passion, expertise, and a commitment to solving your home maintenance needs.
About Us

Meet Our Founder: Ernie Cruz

Ernie Cruz brings 20+ years of hands-on experience in plumbing and HVAC, serving both residential and commercial customers with skill, integrity, and attention to detail. As a licensed contractor in plumbing and HVAC, a licensed Journeyman Plumber, and a licensed Journeyman HVAC technician, Ernie has the expertise to handle everything from routine repairs to complete system replacements.

With extensive experience in repairs, remodels, and system upgrades, Ernie specializes in solving problems other contractors may miss. From kitchen and bathroom plumbing to water heaters, furnaces, air conditioners, and full HVAC system troubleshooting, customers trust his knowledge, professionalism, and honest recommendations.

Ernie founded the company with a simple mission:
Provide dependable, high-quality service that homeowners and businesses can trust.When you choose our company, you’re not just hiring a contractor — you’re working with a seasoned professional who takes pride in craftsmanship, clear communication, and customer satisfaction.

About Us

Our Vision

To be the most trusted plumbing and HVAC company in Idaho Falls, known for unmatched quality, integrity, and customer care. We aim to set the standard in our industry by continually improving our skills, investing in our team, and providing solutions that keep homes and businesses comfortable, safe, and efficient.

Licensed, Bonded, & Insured

Helping people solve their home repair needs is especially easy as Ernie offers a two-for-one option to homeowners by being able to address both plumbing and HVAC needs in one visit. Imagine the time and money saved by only having to schedule a service call with one company?

Idaho Furnace and Plumbing Source has solutions for heating, cooling, water heaters, water softeners, and other plumbing needs. From unclogging drains up to 100 feet to full plumbing remodels, Ernie provides expert options and efficient work.

Team

Our Team

Dedicated professionals committed to your comfort.
Cindy
Customer Care & Scheduling Specialist
Cindy is often the first friendly voice customers hear when they call our office. As our Customer Care and Scheduling Specialist, she plays a key role in keeping our day-to-day operations running smoothly while ensuring every customer feels heard, respected, and taken care of.
Cory
Lead Plumbing Installer
Cory is our Lead Plumbing Installer, recognized for high-quality workmanship, strong leadership, and a commitment to doing every job right. With extensive experience in residential plumbing installations, Cory specializes in new construction, system replacements, and complex plumbing projects that require precision and expertise.
David
Lead Plumber
David is our experienced Lead Plumber, bringing years of hands-on plumbing expertise to every job. Known for his problem-solving skills and attention to detail, he ensures that every repair, installation, or remodel is completed efficiently and to the highest standards.
Freddy
Lead HVAC Installer
Freddy is one of our Lead HVAC Installers, known for precision workmanship, strong leadership, and consistent quality in every installation. With extensive hands-on experience installing furnaces, air conditioners, heat pumps, and complete comfort systems, Freddy ensures every system is installed correctly, safely, and built to perform long-term.
Jackson
Plumbing & HVAC Apprentice
Jackson is a Plumbing and HVAC Apprentice who brings enthusiasm, a strong work ethic, and a willingness to learn to every job. Working closely with our experienced technicians, he is developing hands-on skills in installations, repairs, and maintenance across both plumbing and HVAC systems.
Luis
Plumbing & HVAC Apprentice / Warehouse Manager
Luis wears two important hats on our team—as a Plumbing and HVAC Apprentice and as our Warehouse Manager. On the technical side, he’s building hands-on experience in plumbing and HVAC systems, learning from our experienced technicians while assisting on installations, repairs, and maintenance projects.
Lynn
Co-Founder & Accounting Specialist
Lynn is one of the founders of the company and serves as our Accounting Specialist, playing a vital role in both the foundation and continued success of the business. With a strong background in financial management and business operations, Lynn helps ensure the company runs smoothly behind the scenes while supporting the team and customers alike.
Mike
Plumbing & HVAC Installation and Service Technician
Mike is a skilled Plumbing and HVAC Installation and Service Technician known for quality workmanship, attention to detail, and dependable service. With experience in both plumbing and HVAC systems, Mike handles everything from new system installations to complex repairs and routine maintenance with precision and care.
Morgan
Lead HVAC Service Technician
Morgan is our Lead HVAC Service Technician with a reputation for reliability, technical expertise, and outstanding customer care. With years of hands-on experience in residential and light commercial heating and cooling systems, he specializes in diagnosing complex issues, performing precision repairs, and ensuring systems operate at peak efficiency.
Tristen
Plumbing & HVAC Apprentice
Tristen is a Plumbing and HVAC Apprentice who brings energy, dedication, and a strong willingness to learn to every job. He works closely with our experienced technicians and installers to build his skills while helping ensure each project is completed with quality and care.
Tyler
Plumbing & HVAC Apprentice
Tyler is a Plumbing and HVAC Apprentice who brings a strong work ethic, positive attitude, and commitment to learning to every job. As he develops his skills in both plumbing and HVAC systems, Tyler works closely with our senior technicians and installers to ensure every project meets our standards for quality and professionalism.
Zane
Comfort Advisor
Zane is our Comfort Advisor, dedicated to helping homeowners find the right heating and cooling solutions for their comfort, efficiency, and budget. With a strong understanding of HVAC systems and home comfort design, Zane works closely with customers to evaluate their needs and recommend options that deliver long-term value.

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Your Home is Our Office

Capturing the moments of teamwork, collaboration, and dedication behind our service

Frequently Asked Questions

Are your technicians licensed and insured?

Yes, all of our plumbers and HVAC technicians are fully licensed, bonded, and insured. You can trust our experienced team to deliver professional service backed by proven expertise.

Do you provide upfront pricing?

Yes, we believe in honesty and transparency. We explain all recommended work and provide clear pricing before service begins so you know exactly what to expect.

Do you offer financing?

Yes, we provide financing options, including $0-down plans, to make major repairs and installations more affordable for homeowners and businesses.

What plumbing services do you provide?

Our plumbing services include water heater installation, repair, and maintenance, tankless water heaters, water softeners, sump pumps, water main lines, backflow prevention, sewer and drain solutions, and remodel plumbing.

Do you offer 24/7 emergency service?

Yes. We provide 24/7 emergency service — our technicians are available around the clock for urgent heating and plumbing issues. For immediate assistance call (208) 268-0997.

What areas do you serve?

We provide HVAC and plumbing services in Idaho Falls, Ammon, Rigby, Rexburg, Shelley, Blackfoot, and surrounding East Idaho communities.

Can you maintain my water heater?

Yes, we provide full water heater maintenance for both traditional and tankless models to keep your system safe, efficient, and long-lasting.

What HVAC services do you offer?

We provide complete heating and cooling services, including furnace and air conditioning installation, repair, and maintenance. Our experienced technicians ensure efficient, reliable performance for your home’s HVAC system year-round.

Do you back your work with a guarantee?

Yes, all of our work is backed by warranties and a satisfaction guarantee, giving you peace of mind with every service call.

We Offer Great Financing Options!

$0 Down | 0% Interest | No Monthly Payments

Financing Options